Teamo provide an extensive support section on their website.
For video tutorials on how to use the app, click here: videos
For FAQ, click here: FAQ.
If you still dont have the answer to your question, you can contact teamo direct via their website.
If your query is more related to the use of teamo at Welsh Fencing, please email me direct. As queries come in, I will start to build a list of the queries & responses on this page.
Following an email from one of our users, the following queries were raised with teamo; the responses are shown below.
teamo may disclose your data to third parties for our legitimate interests, such as governing and representative bodies of sport and recreation, to improve the management and administration of sport within their area. However, if we do this, you will be notified and can opt out at any point.
teamo do not have advertising on the app for any teams or clubs that are on paid packages. So this does not apply to Welsh fencing. We are on a paid package supporting up to 200 users.
Payments are processed using Stripe. They are used by thousands of businesses worldwide, all payments processed by Stripe are PCI level 1 compliant - the highest level of security. Teamo do not store or hold any card details, your card details are only linked to your account. This is exactly the same as paying for your BFA Membership through Sport80. The card details are entered once only, and held within Stripe (not the app or teamo). You can then easily authorise payments within the app.
If you would prefer to pay with Cash or Bank Transfer and not insert your card details at all then we can cater to this and mark this in the app.
The app will enable you to see all of the upcoming competitions, training sessions and social events for the team. We are also using this as our main way of communication with our teams, selections and other important information. It easier than email (which often don’t get read as they drop into Junk/Spam folders) and enables notifications. You can then respond by a simple tap in the app. It is also possible to message everyone in the team from one place, and check who has seen the message.